What To Do If You’re In A Car Accident In Malaysia (As A Singaporean)

by 9 July 2025Knowledge & Insights

What To Do If You're In A Car Accident In Malaysia (As A Singaporean)

Travelling across the Causeway is second nature to many Singaporeans. Whether it’s a weekend escape or a work trip, driving into Malaysia is common. But accidents can happen anywhere, and getting into one overseas can leave you feeling helpless.

If you’re wondering about what to do about a car accident in Malaysia as a Singaporean, this article walks you through the process in simple, practical steps.

 

1. Ensure Safety First

The first thing you should always do is check for injuries. If anyone is hurt, call Malaysia Emergency Response Services (MERS) 999 immediately. Do not move any injured individuals unless absolutely necessary, as this can worsen their condition.

Next, if it’s safe, move your vehicle to the side to avoid blocking traffic. Turn on your hazard lights and place the reflective warning triangle at a safe distance to alert other drivers.

 

2. Call The Malaysian Police And Make A Report

Call The Malaysian Police And Make A Report

Under Malaysian law, you must file a police report within 24 hours of an accident. Call the Malaysian Royal Police at the scene and wait for them to arrive. If you’ve been involved in a serious accident or there’s damage to public property, waiting for them is non-negotiable.

Once you’ve filed the report, request a copy—this will be needed for your insurance claim later.

 

3. Gather As Much Evidence As You Can

Start by taking clear photos of:

  • All vehicles involved and their licence plates
  • The accident location and road conditions
  • Any visible injuries or property damage

Exchange full names, NRIC/passport numbers, addresses, and insurance details with the other parties. If there are eyewitnesses, ask for their contact details too. This helps strengthen your version of events should there be any disputes.

 

4. Inform Your Insurer ASAP

After you’ve returned to Singapore (or even while you’re still in Malaysia, if possible), notify your motor insurance provider. Most insurers require you to report the accident within 24 hours or by the next working day.

Delaying this could jeopardise your insurance claim. Also, make sure to check if your policy covers cross-border travel. Some insurers might offer add-ons for overseas towing or repair costs.

 

5. Decide Whether To Repair In Malaysia Or Tow It Home

This depends on the extent of the damage and your insurer’s coverage. Many Singaporeans choose to tow their cars back to Singapore because of quality assurance and easier follow-ups. But be aware—towing from Malaysia can cost hundreds, sometimes even thousands.

Before making a decision, speak to your insurer. Some have panel workshops in Johor Bahru or across Malaysia, and may cover repairs locally.

 

6. What If The Other Driver Disputes Fault?

6. What If The Other Driver Disputes Fault

This is where the paper trail you created: photos, witness accounts, police reports, becomes essential. Disputes about fault can result in delays, especially if the matter is escalated.

If the disagreement cannot be resolved informally or through your insurer, you might need legal advice. Especially if the accident results in personal injury, significant loss, or is part of a larger cross-border issue, seeking help from a lawyer in Singapore is your safest bet.

 

Conclusion About Things To Do If You Are In A Car Accident In Malaysia

Knowing what to do in a Singapore car accident in Malaysia can help you stay calm and in control. From calling the police to gathering evidence and contacting your insurer, each step counts.

If things escalate or feel overwhelming, Tembusu Law is here to help. We’re proud to offer guidance from the best criminal lawyers in Singapore, who can support you through Court proceedings or disputes.

Need help with a cross-border accident? Get in touch with Tembusu Law today.

 

Frequently Asked Questions About Things To Do If You Are In A Car Accident In Malaysia

Do I Have To Report The Accident To The Police In Malaysia?

Yes, under Malaysian law, you’re required to file a police report within 24 hours of the accident, especially if there is injury or significant vehicle damage.

Can I Claim Insurance For An Accident That Happened In Malaysia?

Yes, you can, but it depends on your policy. Most insurers cover Malaysia, but you must report the accident promptly and follow their claim process.

What If The Other Driver Is Uncooperative?

Document everything and inform the police. Your insurer and lawyer can assist if the other party refuses to cooperate or disputes the facts.

Should I Repair My Car In Malaysia Or Singapore?

That depends on your insurance policy and personal preference. Some opt for repairs in Malaysia due to cost, but many prefer Singapore for quality and peace of mind.

How Much Does Towing From Malaysia To Singapore Cost?

It varies, but towing can cost anywhere from a few hundred to over a thousand dollars, depending on distance and vehicle type.

When Should I Call A Lawyer?

Call a lawyer if the accident involves injury, a dispute over liability, or if you’re facing or considering legal action. Tembusu Law is ready to help.

About the author

About the author

Tembusu Law

Jonathan is the Founder and Managing Director of Tembusu Law. He is also the founder of LawGuide Singapore, a prominent legaltech startup which successfully created and launched Singapore’s first legal chatbot in 2017.

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