You’re walking along a footpath when, out of nowhere, an e-scooter crashes into you. Maybe you’re injured. Maybe your phone’s shattered. Or maybe you’re just stunned, unsure what’s next. E-scooter accidents in Singapore aren’t as rare as we’d like, and when they happen, it’s easy to feel helpless.
If you’re searching for things to do when whit by an e-scooter, this guide lays out your next steps in clear, simple terms because knowing your options can make all the difference.
1. Make Sure You’re Safe And Seek Medical Attention
The first and most important thing is to check if you’re physically alright. If you can move, slowly shift away from traffic or danger zones. If you’re feeling light-headed, sit down and take deep breaths. Whether you have visible injuries or not, it’s wise to call 995 for medical assistance.
In some cases, the shock may mask pain from internal injuries. So even if it seems minor at first, don’t skip medical attention. Go to the nearest clinic or hospital for a proper assessment. Keep all your receipts, scan results and medical records. These documents are not just important for your health; they may also support your claim if you decide to seek compensation.
2. Exchange Information With The E-Scooter Rider
If the rider hasn’t fled the scene, calmly ask for their full name, contact number, NRIC or FIN, and their e-scooter registration details if applicable. Try not to escalate the situation. If emotions are running high, stay as calm as possible and prioritise collecting information that can help you later.
Take photos of the rider, the e-scooter, and the surrounding area. If your phone was damaged in the accident, ask someone nearby to help you capture the scene. You can also check if there were any bystanders who witnessed the incident. Politely ask for their contact details as witnesses may strengthen your case later.
In Singapore, some personal mobility devices (PMDs) must be registered with the Land Transport Authority (LTA). If the rider’s e-scooter is illegally modified, unregistered, or they were using it on a banned path like a footpath, that’s worth documenting too. These details may support your position when dealing with the police or the Court.
3. Make A Police Report As Soon As Possible
Once you’re in a safe place and your injuries have been attended to, lodge a police report. You can do this at the nearest Neighbourhood Police Centre or online via the SPF e-services portal. Try to make the report within 24 hours of the incident, if possible. The sooner you file the report, the better the recollection of details.
In your report, include:
- The exact date, time and location of the accident
- A clear explanation of how the incident occurred
- A description of the injuries or property damage sustained
- The personal information you gathered from the rider
- Any witness details or photo evidence you may have
4. See A Doctor Again And Keep All Medical Records
Even if you were treated at the scene or sent to the emergency department, it’s a good idea to follow up with your GP or a specialist after the incident. Some injuries, like whiplash, internal bruising or concussion, may take hours or even days to appear fully.
Make sure the doctor documents your injuries properly. Ask for a medical report, especially if you’re experiencing ongoing pain, discomfort or trauma. These reports are often needed to support personal injury claims or legal action.
Keep everything, such as your receipts, prescriptions, transport bills, X-rays or MRIs. Even small expenses like over-the-counter medication can be claimed if your case goes forward. These records can paint a clearer picture of the impact the accident had on your health and life.
5. Speak To A Lawyer Early
Many people wonder if they need a lawyer for what seems like a minor accident. But legal advice isn’t just for Court cases. It’s for understanding your rights, knowing what’s possible, and making sure you’re not taken advantage of, especially if the rider denies responsibility or their insurer refuses to pay.
A good lawyer can help you:
- Understand how strong your case is
- Gather and organise your documents and evidence
- Write to the rider or their insurer for compensation
- Handle negotiations on your behalf
- Represent you in Court, if it comes to that
6. File For Compensation If You’re Eligible
Depending on the situation, you may be entitled to compensation. This could include medical expenses, transport costs, wages lost from missing work, and even pain or trauma you suffered from the accident. If your phone or glasses were damaged during the incident, those may also be included in a claim.
You can choose to:
- File a claim with the rider’s insurance company (if they’re covered)
- Send a Letter of Demand asking the rider to compensate you directly
- Begin a personal injury claim through the Courts in Singapore
Keep in mind that for most personal injury claims, you’ll need to act within three years of the date of the accident. That said, the sooner you begin the process, the better. Evidence is fresher, medical records are clearer, and your memory of what happened is still sharp.
7. Report The Rider To The Authorities If Necessary
Not all e-scooter riders follow the law. If you were hit while walking on a footpath, there’s a good chance the rider was breaking the rules. Since November 2019, e-scooters have been strictly banned from footpaths in Singapore. They are only allowed on cycling paths and park connectors.
You can report the incident to the Land Transport Authority (LTA). If the rider:
- Was on a banned path
- Was riding a non-compliant or modified device
- Didn’t have their device registered (when required)
- Was riding in a reckless or dangerous manner
Conclusion About Things To Do When Being Hit By An E-Scooter
Getting hit by an e-scooter can be a painful and frustrating experience, but you don’t have to go through it alone. By taking the right steps quickly, from getting medical help to knowing your legal rights, you can protect yourself and possibly claim what you’re entitled to.
If you’re unsure what to do next, speak with Tembusu Law, home of the best criminal lawyers in Singapore, and let us help you move forward with confidence.
Reach out to us today for a free consultation — we’re here when you need us most.
Frequently Asked Questions About Things To Do When Being Hit By An E-Scooter
Do I Need To File A Police Report For An E-Scooter Accident?
Yes. Filing a report helps document the accident officially and can be important if you decide to pursue compensation or legal action.
Can I Claim Compensation From The Rider?
Yes. If the rider was negligent or reckless, you may be able to claim for medical costs, lost income, and other damages through a civil claim.
What If The Rider Doesn’t Have Insurance?
You can still pursue a personal injury claim against the individual directly. A lawyer can advise you on the strength of your case and possible outcomes.
Is It Legal To Ride E-Scooters On Footpaths In Singapore?
No. Since 5 November 2019, e-scooters have been banned on footpaths. Riders must use designated cycling paths and park connectors.
What If I Only Realise I’m Injured Days After The Accident?
Seek medical attention as soon as symptoms appear. You can still file a report and pursue a claim, but having early documentation helps support your case.
